POLICY GUIDE

NEW CUSTOMERS

When placing an order, new customers must pay total in full for orders under $50.00

Payment is refundable as long as the order has been canceled 4 days before due date/ emergency / order has not been made.

PAYMENTS

Orders under $40.00 must be paid in full. Orders over $40.00 Will require half of the total as a deposit.

Zelle, Venmo, Cash are all acceptable forms of payment. When sending payment through apps, write in the note both your first and last name.

REFUNDS

Deposits are refundable as long as the order has been canceled before it has been made. Orders must be canceled AT LEAST 4 days before the due date. Deposits are also refundable in case of emer-gency.

PICK-UPS AND DELIVERY

PICK-UPS are available for scheduling from 9:00 a.m. - 9:00 p.m. Monday through Friday and 9:00

a.m. - 1:00 p.m. Saturday and Sunday.

DELIVERY is only available if we have the possibility to offer the service and it'll have a fee starting at $6.00

If you schedule a time to pick up and are late, you will be rescheduled to pick up at a later time that day or next. Please plan your time accordingly when placing your pick up times.

BANNING

No call/no shows will be banned from placing an order in the future. If you need to cancel an order PLEASE communicate that with us directly. We will try our best to send confirmation messages and reminder messages in case you have forgotten about your order. There will be 2 opportunities to cancel your orders if you are no longer interested, please consider this time to cancel.

Bullying/ Harassing will also lead you to be banned. There is a 0 tolerance for negative comments on this page.